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Post by XombieMike on Jan 12, 2019 10:09:58 GMT -6
illasera505 Games do not work on the weekends. Don't expect a response Friday evening to Monday morning. Tagging people once is enough. It's not like additional tags in one post gives them extra notifications. Not telling you that's wrong or to stop. Just letting you know. Not wanting comments on your questions or posts from forum members that aren't 505 Games is something I think I'm understanding from your message. Sorry if I'm wrong. However, if you want a private conversation then just PM Question. Question is not obligated to give you answers that satisfy you. He does his best. Sure, there are things I'd like to confirm or know too, but even though I speak with him privately in moderator chat, it doesn't mean I'm going to get every bit of information I want. It's a matter of responsibly giving information to the publuc. In your case it may also be a case where he has denied responding to you if you are treating him disrespectfully. I doubt that is the case, but consider that your attitude may be a factor in getting what you want. I would comment on your specific questions, but that's the opposite of what you are asking for. I believe the answers to at least some of your questions are already officially provided by saying they aren't providing support for Linux or Mac. I understand your anger and frustration. However, if you are not going to play the game, your business in the community is concluded if your only reason for sticking around is venting your frustration by being disrespectful to our staff. I honestly hope you will change your mind and play on another platform. You are also free to remain here to campaign for a refund so long as you do so with respect. I do not like banning people. I do not like silencing people. It is our responsibility to cultivate a healthy community, and although this dark smudge will persist, I don't think it serves the rest of the community who will remain here to endure the posts of people who are only here to bad mouth the team. If you find yourself typing something that can be judged as a snide remark, consider respectfully and quietly leaving, and do so with my personal respect and apology that this mess happened to you.
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Post by XombieMike on Jan 11, 2019 12:09:32 GMT -6
But what about Monobit? Since it wasn't said specifically it's obvious they all were blood sacrifices to Lord IGA!
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Post by XombieMike on Jan 11, 2019 7:10:05 GMT -6
Well, they need all the money they can get, but yeah, it was intended up front to work natively and when Mac and Linux backers pledged money it was with that understanding.
The only way I'd agree with a "no" vote is because I'm sure refunds are impossible without opening up refunds to all other PC backers as well. That would be very irresponsible of the team and lead to disaster.
To clarify that I indeed think they do deserve a refund I need to clarify why I would agree with "no";
Yes they deserve a refund morally. 100% No they can't legally get a refund. At this point that sucks, but it's works out because, No they can't get a refund without opening it to all PC backers which would be a disaster.
The average backer paid over 80 bucks, so think of how many people would be getting a refund and multiply. Then consider the KS fees, tax, etc. All that money would have to be removed from the existing budget, so they would pretty much be forced to stop where they are or greatly reduce development time.
I totally think that if it was possible to refund the money to only the Linux and Mac backers it would have been done. The evidence is that it was done for Vita since 505 has been involved. The difference this time is that when choosing a platform selection, PC backers were only given the options for Steam or GoG. I verified this with one of the Linux backers who said it was understandable because Steam can mean Linux and required no further question to Fangamer about why it wasn't broken out into the various platforms. It wasn't an issue until native support development became a problem, and by then it was too late to re-open platform selections. I haven't seen 505 say that none of this was untrue or deny this theory. It doesn't conflict with anything they said. Although I will always believe these people deserve their money back if they don't want to try it on WINE or some other tool, I do believe that 505 is forced to make this decision, as otherwise it would harm the quality of the final game.
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Post by XombieMike on Jan 10, 2019 21:51:09 GMT -6
I've removed a few guest posts and have disabled guest posting for a bit. They seemed a bit on the venting or spam side in my opinion.
EDIT: I did an OOPSY for a few minutes that disabled Guests from reading the site. That was NOT my intention and I've fixed that. Sorry guests! Also, welcome to the people who instantly joined when I screwed that up. Your quick registrations clued me in that something was different.
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Post by XombieMike on Jan 10, 2019 15:30:32 GMT -6
Exploring that particular opinion about not backing isn't helpful in any way. Hindsight is 20/20, and it's unnecessary to argue against it when at this point they wish they wouldn't have anyway. So let's just ignore that particular opinion. It isn't helpful.
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Post by XombieMike on Jan 10, 2019 12:41:15 GMT -6
Well, I'm glad that's is done with, but I certainly don't feel good about it. The exiting snide remark is exactly what we need to avoid during this tough time. I have failed to help this person be satisfied in any way with understanding why I believe refunds can't be offered.
I personally am affected by this unfortunate mess. I didnt back for one of these platforms, but I strive to help the community organize and speak. Sometimes that leaves me with a feeling of failure when a backer exits in dissatisfaction.
My hope is they find a way to play when the game comes out.
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Post by XombieMike on Jan 10, 2019 12:19:53 GMT -6
Jph, double posting clutters the forum and is part of our rules. I'm not threatening you, I'm simply performing my responsibility.
Your speculation is that backer dollars are not already used.
Your attitude is not fitting for civil discussion. You have made your points and I don't agree with them. I hope that if you decide to remain here that your criticisms will be constructive. Otherwise it's best you move on.
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Post by XombieMike on Jan 10, 2019 11:36:05 GMT -6
If you are going to continue to post here, please don't double post. If you register you can edit your posts.
Your argument is that because 505 is still funding the continuing development, their dollars are the same pool of money as the backers. This Kickstarter is not typical, as normally Kickstarter campaigns do not have a publisher willing to add money to a project. It makes things like this interesting to think about. The Kickstarter was very up front about getting money from another party to begin with, and that the sucess of the campaign was to prove public interest in the project to justify the investment.
You feel that it's a bit too convenient for them to say that the Kickstarter dollars are used already, and that ongoing expense for development is 505's money. I understand your point, I just don't agree with it. The project was delayed and went past the original scope of time and money. 505 helped us all out by continuing to ensure the quality of a "complete" and polished project.
Your accusations have been made. They are out there. People can choose to consider them or not. Do you have anything else to say before you leave again, or would you like to join the community and test the game when it comes out using WINE?
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Post by XombieMike on Jan 10, 2019 11:00:48 GMT -6
Welcome back. The response you are quoting is specifically addressing the legal reasons they are not required to refund money, not the reasons they can't refund the money, which the popular theory addresses.
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Post by XombieMike on Jan 10, 2019 9:08:11 GMT -6
I have patience, but this is more about addressing how much negative backlash prevents this community from fulfilling and maintaining the atmosphere we strive achieve.
This is a place for fandom, constructive criticism, gaining information gathered here by the community, sharing art, talking directly with the team, suggestions, and so much more. I can't allow those things to suffer due to unconstructive criticism and snide remarks that lead to no positive outcomes.
I am an advocate for ALL fans, even the ones I don't like or flat out disagree with. Browen doesn't even fall into that category. It's just that I must fulfill what I believe to be my responsibility, no matter if it's making sure everyone gets heard, or enforcement of rules and policies when necessary.
I have nothing but dissapointment that this issue couldn't be handled properly, but I believe it was handled in the only way it could be, with the exception of the team not explaining the underlying reasons we all seem to agree on and that they don't seem to deny. They MUST have a reason for that, and I trust them in their view of the bigger picture and long term vision.
I want all of our Linux and Mac backers to remain in the community and see how the game runs on wine upon release. If it doesn't run well, I want you to still be here to campaign for additional post release work, where you will have my support and voice as an advocate.
You believed in this project at one time, Browen. We share things in common. Let's put this to rest for a while and be respectful despite our disappointment and frustration. Its the higher road.
Edit: we posted at the same time. I just read your last message. The answers you seek were directed here because many people have asked the same thing, and everyone needs to see the responses from the staff in an official place like this that is easy to record and organize.
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Post by XombieMike on Jan 10, 2019 8:42:23 GMT -6
browren it's not hypocritical at all. You are failing to understand that if the popular theory is correct (which is the only one that makes sense) it would be highly irresponsible for them to open up refunds when they have no way to limit it to those who deserve it such as yourself. It's simply an obvious decision at that point, and everyone's job is to make sure this project is seen through to the highest level of completion possible. Bro, with your avatar insult to the devs, and your continuing arguing, I fear you are going to force me to ask you to leave. Please don't make me do that. I want you to stay here, and when the day finally comes I want you playing on wine and being a member of this community. Just take a break for a bit. Sorry, man.
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Post by XombieMike on Jan 10, 2019 8:09:03 GMT -6
browren please try and understand it's not a matter of trust levels, it's a matter of responsibility. It would be nothing short of project ending for all the other backers if refunds are taken advantage of. Do some quick math on how many people you would honestly think would want a refund and multiply that times the average tier. Then consider tax and Kickstarter fees. Then consider that money will be used from other aspects of the game if it's not a straight up project killer. Your blanket insult of calling us hypocrites couldn't be more untrue. I honestly feel really bad for all Linux and Mac backers. Look man, I'm sorry but it's not going to change. If you think you have hit a brick wall here and you won't be playing the game, I'd like you to remember what I said earlier:
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Post by XombieMike on Jan 9, 2019 17:45:26 GMT -6
dareka that is a God tier reply and I retract my sentiments about any part of the team making this decision from a mortally questionable standpoint. I feel I have a certain self imposed responsibility as a community advocate. That comes with listening to everyone, and in this case I not only heard people's pleas for a refund, but for unaffected backers in agreement with them. Naturally, this made quite a few backers understandably angry. When I didn't hear a reason from 505 Games that made me understand why refunds weren't possible I just kinda fell in with those who are upset and assumed this decision not to refund a relatively small number of affected backers was morally questionable. Your reply highlights some really good points there. If refunds were possible, they would do them. No one wants the bad PR on any side. That means for some reason refunds are not possible, and for some reason they won't come right on out and say exactly why. I think many people have figured out why though, which has been mentioned a few times in various places. My backer choices are locked for what platform I'm on, so I can't confirm it, but was there ever a time these backers actually chose the Mac or Linux platform? I don't recall it being an option in the list. The whole reason might very well be that they would have to open refunds to every PC backer, and that would just be very irresponsible and a decision that is obviously correct to refuse to pay refunds. It's the only thing that makes sense. I have no idea why they wouldn't just come out and say that is what happened. Ownership and accountability is a quality I expect from all involved companies, but if they haven't said why then there is probably a reason we can't see in public. I wish someone would, because I hope that it would make those affected understand that it's not just an evil corporation money thing, and it would help those backers like me who sympathize so much to understand as well. In the end though, it doesn't change the fact that there will be no refund for Linux and Mac backers, so what ever reason they have for holding on to that must not outweigh this benefit. Long story short, I formally apologize for insinuating that a morally questionable decision was made. Thanks Dareka.
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Post by XombieMike on Jan 9, 2019 9:28:02 GMT -6
"As for the KS comment" The link works for you? Maybe it's just my phone browser having issues. I don't have the context of the comment, but it sounds like some legal BS. Legally, no refunds are due. This has been explained thoroughly enough so I can't explain that better than its already been explained.
As for evil companies, everything you said is true. At the end of the day though, you have a small amount of people seeking refunds for a legitimate reason, and a publishing company and / or development company not willing to foot the bill for whatever reason that we can't be lead to understand. There is no legal reason for a refund, but there is a moral one, and this is the first legitimate time I've ever heard of IGA being on the wrong side of something like this.
Edit, I just saw PWS provide the context. This argument is invalid. If you are saying the KS TOS doesn't apply because it's not a failed KS, the TOS doesn't come into play in the first place and can't be used to legally get a refund. If you are saying the KS did fail (at least partially) they have obviously covered themselves as 505 described.
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Post by XombieMike on Jan 9, 2019 8:22:34 GMT -6
Your links aren't working. Just say what ya want us to know.
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Post by XombieMike on Jan 8, 2019 23:03:44 GMT -6
Barring some magical reversal, that's where I'm left. Thanks to XombieMike for allowing people to air grievances respectfully and being even-handed in moderating things. Man, you taking the time to say that means a lot. The community at large believes you deserve your 30 bucks back. I hate that Igarashi's name is getting smeared by this, but I totally understand. Thank's for not going bananas and for being respectful.
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Post by XombieMike on Jan 8, 2019 17:35:10 GMT -6
I am disappointed that 505 Games will not refund the small percentage of Mac and Linux backers that want a refund instead of switching to a different platform or who are willing to accept the idea of using a tool to play the game on their system. I would like to think those alternatives would cover the majority of those who backed for those platforms, but there are obviously around a dozen or so people who would rather just have a refund all together.
I hope not much development resources were spent on these platforms, as there are a loss at this point.
To the backers that demand refunds and will not be playing the game:
I understand your anger and frustration. However, if you are not going to play the game, your business in the community is concluded if your only reason for sticking around is venting your frustration by being disrespectful to our staff. I honestly hope you will change your mind and play on another platform. You are also free to remain here to campaign for a refund so long as you do so with respect. I do not like banning people. I do not like silencing people. It is our responsibility to cultivate a healthy community, and although this dark smudge will persist, I don't think it serves the rest of the community who will remain here to endure the posts of people who are only here to bad mouth the team. If you find yourself typing something that can be judged as a snide remark, consider respectfully and quietly leaving, and do so with my personal respect and apology that this mess happened to you.
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Post by XombieMike on Jan 8, 2019 12:02:41 GMT -6
I agree about the refund part. Dumpster fire and speed of this issue though, well that's u.
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Post by XombieMike on Jan 8, 2019 11:23:57 GMT -6
I'm all for a refund for Mac and Linux backers, but I gotta tell ya that after seeing that is so few people who have actually backed for those platforms, development resources do not need to be wasted on making a game on a platform that will only have a handful of people playing on it.
I understand this poll doesn't capture everyone, but compared to the other polls I've seen here, this really puts some perspective on why this decision was made. At this point I hope they never wasted a single day developing for Mac or Linux.
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Post by XombieMike on Jan 8, 2019 8:33:37 GMT -6
Man, with some of the attitudes from a couple of the people wanting refunds, it's getting hard to sympathize anymore.
I'd say good luck with legal action, but I think that would cost way more than just buying a Switch or something.
Question said he'd touch base again. The world doesn't become what you want it to by throwing a hissy fit. Learn some patience in the face of adversary as although I still stand on the side of refunds being the right thing to do, a couple of you have attitudes that I can no longer align with.
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