Few questions

The update is live on Steam and GOG. Updates for consoles go through an approval process before they can launch. The day 1 didn't make it through the update quickly enough. By the time I finish writing this post, it will be live for PS4.

I don't know when the key request went in, but it clearly should have been a day sooner. I believe we submitted the request at the same time as SIEE, but the process is not exactly the same for each region.

We tend to keep the KS updates to larger posts rather than piecemeal and focused on backer-exclusive information. Discord, twitter and the rest allow us to message to backers as well as new fans. We prefer to use the platforms that allow for sharing to help spread the messages. There's also KS's lack of moderation tools that have pushed many backers to other platforms to get their info to avoid toxic posters.

It's a different process to request a couple hundred keys than tens of thousands retail keys.

We could have done a better job in all of these areas and are working to get everyone playing as quickly as possible.